Turn website feedback into fixed issues, not inbox chaos

Wezard embeds directly in your web app so customers, testers and stakeholders submit annotated screenshots, recordings and metadata — without sending a single email. Every report lands clean in Jira, ServiceNow or Azure DevOps.

Capture, annotate, and route — without leaving the page.

Six capabilities that turn vague bug reports into developer-ready tickets.

01

Embedded in-app widget

The Wezard widget lives inside your application. Users submit feedback from the page they're on — no new tabs, no separate tools.

02

Screenshot & annotation

Highlight, circle, blur and annotate directly on the screenshot. Reviewers see exactly which element is broken.

03

Screen recording

A short screencast captures the sequence of actions leading to a bug. Developers reproduce in seconds.

04

Auto metadata

Browser, OS, page URL, screen resolution and user role are attached automatically — no manual logging.

05

Smart de-duplication

Our ML engine merges duplicate reports into parent tickets so Jira never gets flooded.

06

One clean ticket

Pushed via secure API into Jira, ServiceNow or Azure DevOps. Every ticket is reproducible on day one.

Stop managing feedback chaos. Start resolving issues.

Traditional feedback arrives in email threads, Slack, spreadsheets and screenshots. By the time a developer sees it, context is gone. Wezard fixes feedback at the source.

Today

Without Wezard

  • Feedback is everywhere, and nowhere useful
  • Clients email vague screenshots with no context
  • Slack threads of half-described bugs no one can reproduce
  • Multiple people report the same issue — Jira gets flooded
  • Devs spend hours on follow-up calls just to understand
  • Issues get lost, delayed or duplicated across review rounds
  • No single source of truth for feedback status
After

With Wezard

Recommended
  • Every report is complete, visual and actionable
  • Users submit on the live page, in context
  • Each report includes screenshot, recording and metadata
  • Duplicate submissions merged before reaching Jira
  • Developers receive one clean, reproducible ticket
  • Triage team reviews consolidated issues, not noise
  • Full audit trail from submission to resolution

How Wezard works

From in-app capture to a clean, developer-ready ticket — users submit rich, reproducible bug reports without technical training.

Step 1

User spots an issue

A customer, tester or stakeholder encounters a bug inside your live web app. They click the Wezard widget — no switching tabs, no separate tool.

Step 2

Capture & Annotate

The user takes a screenshot or recording, annotates the issue, and submits. Browser, OS, URL and environment metadata are auto-attached.

Step 3

ML Deduplication & Routing

The ML engine scores the submission against existing tickets. Duplicates are merged. The triage team reviews only validated issues.

Step 4

Clean Ticket Delivery

A single, actionable bug report — full visual evidence and metadata included — lands in Jira, ServiceNow or Azure DevOps via secure API.

Step 5

Feature Requests, Same Pipe

Suggestions are consolidated into unified epics and routed to your backlog — giving product teams a noise-free view of real user needs.

Ready to ship fixes,
not chase feedback?

See a live walkthrough of Wezard on your site. 20-minute demo, no slides, just the product.