● INSURANCE & GUIDEWIRE TEAMS

Built for the complexity of modern insurance operations

Wezard embeds directly into Guidewire PolicyCenter and ClaimCenter, turning scattered UAT feedback, adjuster reports, and QA issues into clean, actionable tickets — automatically.

See It In Action →

How Wezard Works: From Guidewire Feedback to Clean Jira Tickets

Four simple steps that eliminate noise, capture every issue, and keep your Jira board clean.

Widget embedding process in Guidewire, AI transcription of UAT feedback, duplicate detection for Jira tickets, and triage routing to Jira or ServiceNow.

Widget Embeds in Guidewire

A lightweight widget sits inside PolicyCenter or ClaimCenter. Testers and business users submit issues instantly, no context switching, no lost feedback.

AI Transcribes & Captures Context

Records verbal UAT feedback, screen sessions, and annotated screenshots, automatically extracting issue details, severity, and reproduction steps.

Triage & Route to Jira / ServiceNow

The IT triage team reviews consolidated tickets in the Wezard portal and pushes only clean, actionable items to Jira, ServiceNow, or Azure DevOps.

Duplicate Detection Runs

Wezard’s ML engine scores every submission against existing tickets. Duplicates are merged before they ever reach your Jira board.

AI Transcribe

Your UAT calls become actionable tickets

Insurance UAT sessions involve complex verbal discussions between adjusters, underwriters, and QA leads. Wezard’s AI Transcribe captures everything, so nothing is ever lost between the call and the Jira board.

Real-time speech-to-ticket conversion

Verbal bug reports, feature requests, and workflow issues from Guidewire UAT sessions are transcribed and structured into draft tickets automatically.

Auto-extract severity, module & steps

The AI identifies priority signals (“this crashes every time”), affected modules (FNOL, endorsements, billing), and reproduction steps from natural conversation.

Linked to screen recordings & annotations

Every transcript is paired with the corresponding screencast captured during the session, giving developers full visual and verbal context in one ticket.

Runs alongside duplicate detection

Transcribed issues are scored against existing tickets. If the same Guidewire bug was reported in a previous session, Wezard appends the new context rather than creating a duplicate.

Ready to get started?