Run UAT testing like an

engineered system

Wezard gives UAT testers one place to capture bugs, annotate issues, and push deduplicated tickets directly into Jira, ServiceNow, or Azure DevOps, without ever leaving the app under test.

50%

Reduction in duplicate tickets per UAT cycle

↓  Fewer duplicates

60%

Faster average triage time for QA teams

↓ Time saved

40%

Improvement in feedback response rate

↑ Engagement

40%

Reduction in average issue resolution time

↓ Faster fixes

90%

Customer satisfaction score after deployment

↑ CSAT

In-App Capture

See a bug? Capture it without leaving the app

Most bug reporting tools ask testers to stop what they’re doing, open a new tab, and manually describe what they saw. Wezard lives inside your enterprise application; Guidewire, Salesforce, any web-based platform, so UAT testers capture issues exactly where they happen.

Screenshot

Annotated screen capture

Testers highlight, draw, and label directly on the screenshot. Developers see exactly what went wrong, no follow-up questions needed.

Screen Recording

Instant ScreenCasting

Record a short video of the bug as it happens. Attached automatically to the ticket, no downloads, uploads, or emails involved.

Metadata

Auto-captured environment data

Browser, OS, user role, page URL, and screen resolution are logged automatically with every submission. Zero effort from testers.

Dynamic Forms

Smart ticket intake forms

Custom form fields tailored to your UAT workflow, severity, module, test cycle, environment, all configurable without code.

Deduplication

Today

Stop drowning in duplicate tickets

  • Multiple testers submit the same bug independently

  • Jira fills with identical or near-identical issues

  • Triage team spends hours merging redundant reports

  • Developers lose time triaging noise instead of fixing bugs

  • Sprint boards are cluttered before work even begins
With Wezard

Start shipping with a clean backlog

  • ML engine scores similarity across all incoming submissions

  • Duplicates are merged into one parent ticket automatically

  • All reporters and attachments consolidated into a single issue

  • Only validated, enriched tickets push to Jira or ServiceNow

  • Triage team focuses on resolution, not housekeeping

UAT Workflow

From bug spotted to ticket resolved

UAT stands for User Acceptance Testing,  the final phase before go-live where business stakeholders validate that software works as intended. Wezard is purpose-built for this moment, giving every UAT tester the tools to submit rich, reproducible bug reports without any technical training.

UAT tester spots an issue

A claims processor or QA tester encounters a bug inside Guidewire or Salesforce. They click the Wezard widget, no switching tabs, no external tools.

Capture & Annotate

The tester takes a screenshot or recording, annotates the issue, and submits. Environment metadata is auto-attached. A unique ticket ID is generated instantly.

ML Deduplication & Routing

The ML engine scores the submission against existing tickets. Duplicates are merged. The triage team reviews only validated, consolidated issues.

Ticket Lands in Jira/ServiceNow

A single actionable bug report, with screenshots, recordings, and full metadata, pushes directly into your issue tracking software via secure API.

Feature Requests Pipeline

UAT testers can also submit feature requests. These are consolidated into unified epics and pushed to your backlog for product teams.

Pushes clean tickets into the tools your team already uses

Wezard doesn’t replace your issue tracking software, it makes it smarter. After deduplication and triage, clean, enriched tickets are pushed directly into Jira, ServiceNow, or Azure DevOps via secure API, with all screenshots, recordings, and metadata attached.
jira

Jira

Connected

jira

ServiceNow

Connected

jira

Azure DevOps

Connected